Terms of service

GENERAL INFORMATION

This website is operated by WaggoShop. Throughout the site, the terms “we”, “us” and “our” refer to WaggoShop. WaggoShop offers this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site. Please read them carefully before accessing or using the website. If you do not agree to all the terms, you may not access the website or use the Services.

Any new features or tools added to the current store will also be subject to these Terms. We may update or replace any part by posting changes on this website. It is your responsibility to check this page periodically. Continued use after changes are posted constitutes acceptance. Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are of legal age and have consented to allow your minor dependants to use this site. You may not use our products for illegal or unauthorised purposes or violate any applicable law. You must not transmit worms, viruses or destructive code. A breach will result in immediate termination of the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any lawful reason. You understand that your content, except card information, may be transferred unencrypted and may involve transmissions over different networks and technical changes. Card information is always encrypted during transfer. You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use or access without our express written permission. Headings are for convenience only.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete or outdated. It is provided for general information and should not be your sole basis for decisions without consulting more complete or timely sources. Historical information is provided for reference only. We may modify the site's contents at any time but have no obligation to update them. You are responsible for monitoring changes.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without notice. We may modify, suspend or discontinue the Service, or any content, at any time without notice. We will not be liable to you or third parties for any modification, price change, suspension or discontinuance.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Refund Policy. We have made every reasonable effort to display colours and images accurately, but cannot guarantee your screen's display. We may limit sales by person, region or jurisdiction and limit quantities. Descriptions and prices may change without notice, and products may be discontinued. We do not warrant that products, services or information will meet your expectations or that errors will be corrected.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse, limit or cancel any order, including orders associated with the same account, card, billing or shipping address, and orders that appear to be placed by resellers or distributors. If we change or cancel an order, we may attempt to notify you using the contact details supplied. You agree to provide current, complete and accurate purchase and account information and update it promptly. See our Refund Policy for more details.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. They are provided “as is” and “as available”, without warranties or endorsement. Your use is entirely at your own risk and you should review the third party's terms. Any future services or features offered through the website will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Third-party content, products or services may be available through the Service. We are not responsible for examining or evaluating third-party websites and do not warrant or assume liability for their materials, products, services or transactions. Review their policies carefully before any transaction; complaints concerning third-party products must be directed to the third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send submissions, ideas, proposals or other material, you agree that we may use, edit, copy, publish, distribute and translate them without restriction, confidentiality, compensation or obligation to respond. We may monitor, edit or remove content we consider unlawful, offensive, threatening, defamatory, obscene, objectionable or infringing. Your comments must not violate third-party rights, contain unlawful or harmful material or malware, use a false email address, impersonate another person or mislead us. You are solely responsible for your comments and their accuracy.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Information may occasionally contain typographical errors, inaccuracies or omissions relating to products, prices, promotions, shipping charges, transit times or availability. We may correct them, change information or cancel orders at any time, including after an order is submitted, without prior notice. We have no obligation to update information except as required by law.

SECTION 12 — PROHIBITED USES

You may not use the site or its content for unlawful purposes; solicit unlawful acts; violate laws or regulations; infringe intellectual property; harass, abuse, insult, harm, defame, intimidate or discriminate; submit false information; transmit malware; collect personal information; spam, phish, pharm, pretext, spider, crawl or scrape; use the Service for obscene or immoral purposes; or interfere with security features. We may terminate your use for any prohibited activity.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure or error-free use, or the accuracy or reliability of results. We may suspend or cancel the Service at any time. Your use is at your sole risk. Except where expressly stated, the Service and all products are provided “as is” and “as available”, without express or implied warranties, including merchantability, fitness for a particular purpose, durability, title and non-infringement.

To the fullest extent permitted by law, WaggoShop and its owners, directors, employees, affiliates, agents, contractors, suppliers and service providers will not be liable for direct, indirect, incidental, punitive, special or consequential damages, including lost profits, revenue, savings, data or replacement costs, arising from use of the Service or products, errors or omissions. Where exclusion is not allowed, liability is limited to the maximum extent permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless WaggoShop and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from third-party claims and reasonable legal fees arising from your breach of these Terms, referenced documents, law or third-party rights.

SECTION 15 — SEVERABILITY

If any provision is found unlawful, void or unenforceable, it will remain enforceable to the fullest lawful extent and the unenforceable part will be severed without affecting the remaining provisions.

SECTION 16 — TERMINATION

Obligations and liabilities incurred before termination survive. These Terms remain effective until terminated by you or us. You may terminate by telling us you no longer wish to use the Services or by ceasing use of the site. If we suspect a breach, we may terminate without notice; you remain liable for amounts due and we may deny access.

SECTION 17 — ENTIRE AGREEMENT

Failure to enforce a right is not a waiver. These Terms and posted policies constitute the entire agreement and replace prior agreements and communications. Any ambiguity will not be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms and any separate agreements are governed by the laws of Andorra. Any dispute will be submitted to the competent courts of the Principality of Andorra.

SECTION 19 — CHANGES TO THE TERMS

You can review the current version on this page. We may update or replace any part by posting changes. It is your responsibility to check periodically; continued use constitutes acceptance.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms should be sent to info@waggoshop.com.